Terms & Conditions – Zetbaz

Read the full terms and conditions before using zetbaz. By accepting these terms, you agree to the safe and transparent use of our platform.

Important Notice

These Terms & Conditions were last updated on: January 1, 2026. By using zetbaz, you agree to all these terms and conditions. If you have trouble understanding any section, contact our help center.

1. Introduction

Zetbaz (zetbaz.ws) is an online betting and gaming platform offering Sports Betting, casino games, Live Casino, slots, and other entertainment gaming services to players in Bangladesh. These Terms & Conditions (hereinafter referred to as "Terms") constitute a legal agreement between zetbaz and its users (hereinafter referred to as "Players" or "you").

These terms and conditions govern your use of the zetbaz website, mobile application, and all associated services. You must read and understand these complete terms and conditions before you start using zetbaz and before making any financial transactions. Additionally, zetbaz's Privacy Policy, Responsible Gaming Policy, and other relevant policies are also considered part of these terms and conditions.

2. Acceptance of Terms

By registering on Zetbaz, creating an account, or using any services on the platform, you confirm that:

  • You have read, understood, and agree to comply with these complete terms and conditions
  • You agree to zetbaz's Privacy Policy and Responsible Gaming Policy
  • You are legally able to enter into this agreement
  • All information you provide is true, accurate, and up to date
  • You are responsible for any violation of these terms and conditions

If you do not agree with these terms and conditions, you must stop using zetbaz and close your account. Continuing to use zetbaz without agreeing to the terms is legally prohibited and may result in your account being suspended or closed.

3. Eligibility

3.1 Age Restriction

To use zetbaz, you must be at least 18 years old If the legal age for online gaming in your country or region is higher than 18, you must meet that age requirement. zetbaz strictly prohibits underage betting and takes active measures to prevent it.

Protection of Minors

If we discover that a minor has used zetbaz or created an account, that account will be closed immediately and all bets will be voided. Deposited funds may be forfeited and legal action may be taken. Parents should monitor their children's internet use.

3.2 Legal Eligibility

You confirm that online betting and gaming is legal according to the laws of your country, state or region. In some countries, online gaming is prohibited or restricted. It is your responsibility to ensure you comply with local laws. Zetbaz accepts no liability for users who violate the law.

3.3 Single Account Policy

Each person may create one zetbaz account only. Creating multiple accounts is strictly prohibited and may result in suspension or closure of all accounts. We use IP addresses, device fingerprints, payment methods, and other data to detect duplicate accounts.

4. Account Rules

4.1 Account Registration

When creating an account on zetbaz, you must provide accurate and complete information. This includes your full name, date of birth, address, email, phone number, and other required information. Providing false or incorrect information will be considered a violation of terms and may result in your account being closed.

  • Create an account in your own name, not someone else's
  • Use a strong password and keep it confidential
  • Do not share your login information with anyone
  • Keep your account information up to date
  • Be prepared to provide identity verification documents

4.2 Identity Verification (KYC)

Zetbaz follows KYC (Know Your Customer) procedures to prevent financial crime and ensure responsible gaming. We may request documents to verify your identity, age, and address at any time. Required documents include:

  • National Identity Card (NID) or Passport
  • Proof of address (utility bill, bank statement)
  • Payment method verification documents

Your withdrawals may be limited until verification is complete. Refusing verification or providing false documents will result in account closure.

4.3 Account Security

Protecting your account security is your responsibility. Keep your login information secure and never allow anyone else to use your account. If you suspect unauthorized access to your account, notify us immediately. We strongly recommend using two-factor authentication (2FA).

5. Betting Rules

5.1 Placing Bets

You can only place bets with the balance available in your account. Each time you place a bet, you will be clearly shown the bet amount, odds, and potential winnings. Once a bet is confirmed, it cannot be canceled or changed unless otherwise stated in the applicable rules.

5.2 Bet Acceptance and Rejection

Zetbaz reserves the right to accept or decline any bet. We may impose limits on bet amounts, frequency, or patterns. If a bet is rejected due to technical error, incorrect odds, or other reasons, your stake will be refunded.

5.3 Bet Settlement

Bets are settled based on the official result of the event. We use reliable third-party data providers to verify outcomes. Bet settlement typically occurs immediately after the event concludes, though delays may occur in some cases. Winnings are automatically credited to your account.

Fair Betting

All bets on zetbaz are conducted fairly and transparently. We use third-party verified Random Number Generators (RNG) with regular audits. Our odds are competitive and set according to market standards.

6. Payments & Withdrawals

6.1 Deposits

Zetbaz supports bKash, Nagad, Rocket and other popular Bangladeshi payment methods. Deposits are usually processed instantly with no charges. The minimum deposit amount is BDT 100 Minimum and maximum limits depend on your payment method and account status.

Payment Methods Minimum Maximum Processing time
BKash BDT 100 BDT 50,000 Instant
Nagad BDT 100 BDT 50,000 Instant
Rocket BDT 100 BDT 50,000 Instant
Methods BDT 500 BDT 1,00,000 Instant

6.2 Withdrawal

You can withdraw your winnings at any time. Withdrawal requests are typically Within 15 minutes are processed, but delays may occur due to KYC verification or other security checks. Minimum withdrawal BDT 500 and you must use the same payment method you used for deposits.

  • Identity verification required for first withdrawal
  • Bonus wagering requirements must be met
  • Unusual activity may be reviewed
  • Withdrawal fees are generally not applicable

6.3 Anti-Money Laundering

Zetbaz follows strict policies to prevent money laundering and terrorist financing. We monitor suspicious transactions and report to authorities when necessary. You may not use Zetbaz for any illegal purpose.

7. Bonus Terms and Conditions

7.1 Bonus Types

Zetbaz offers various types of bonuses, including Welcome Bonus, Reload Bonus, Cashback, Free Bets, and VIP Rewards. Each bonus has its own terms and conditions which you must read and comply with.

7.2 Wagering Requirements

Most bonuses come with wagering requirements, meaning you must bet the bonus amount a specified number of times before withdrawal. For example, a BDT 1,000 bonus with 5x wagering means you must bet BDT 5,000. Wagering requirements are clearly stated with each bonus.

7.3 Bonus Abuse

Bonus abuse is strictly prohibited. Claiming bonuses through multiple accounts, low-risk betting patterns, or any other fraudulent activity will result in forfeiture of bonuses and winnings, and may lead to account closure.

8. Prohibited Activities

The following activities are strictly prohibited when using zetbaz:

  • Fraud: Any form of fraud, manipulation or dishonest conduct
  • Multiple Accounts: Creating and using multiple accounts by the same person
  • Collusion: Colluding with other players to exploit the platform
  • Use of Bots: Use of automated software, bots or scripts
  • False Information: Providing false or misleading information
  • Attacks: Hacking, DDoS or any other cyber attack on the platform
  • Money Laundering: Using zetbaz for money laundering

If any of these prohibited activities are detected, your account will be immediately suspended or permanently closed, all funds will be forfeited, and legal action may be taken.

9. Limitation of Liability

Zetbaz is committed to providing top-quality service, but we are not liable for:

  • Issues with your internet connection or device
  • Errors or delays by third-party payment providers
  • Losses resulting from theft or misuse of your login credentials
  • Consequences of violating local laws
  • Natural disasters or force majeure events

We will not compensate for site downtime, technical errors or data loss unless our gross negligence is proven. By using Zetbaz you accept these limitations.

10. Account Closure

10.1 Closure by You

You can close your account at any time by contacting customer support. Before closing your account, make sure all your bets are settled and you have withdrawn your balance. Closed accounts cannot be reopened.

10.2 Closure by zetbaz

Zetbaz reserves the right to suspend or permanently close any account at any time, without cause. However, we typically take this action in cases of terms violation, fraud, or other abuse. If your account is closed for legitimate reasons, your balance will be refunded. However, in case of terms violation, funds may be forfeited.

10.3 Self-Exclusion

As part of responsible gaming, Zetbaz offers self-exclusion options. You can exclude yourself for a specific period (from 7 days to 6 months or permanently). During this period you will not be able to log in, deposit or place bets. Self-exclusion is taken seriously and cannot be cancelled before the period expires.

11. Changes to Terms and Conditions

Zetbaz reserves the right to update or change these terms and conditions at any time. In case of significant changes, we will notify you via email or site notification. Continuing to use zetbaz after changes are made means you have accepted the new terms. We recommend checking this page regularly.

Last Updated: January 1, 2026

12. Contact

If you have any questions, concerns or comments about these Terms & Conditions, please contact us:

  • Email: support@zetbaz.ws
  • Live Chat: Available 24/7 on website or app
  • Help Center: zetbaz.ws/help-center

Our customer support team is always ready to help you and will be happy to answer your questions.

Agreement Acceptance

By using zetbaz, you confirm that you have read, understood, and agree to comply with these complete terms and conditions. You acknowledge that these terms constitute a legally binding agreement between you and zetbaz.

Key points at a glance

The most important rules for using zetbaz

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Age 18+

To use zetbaz, you must be at least 18 years old. Betting by minors is strictly prohibited and accounts will be closed immediately.

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An account

Each person may create only one zetbaz account. Creating multiple accounts is prohibited and all accounts may be closed.

Accurate Information

Provide your correct name, date of birth, and contact information during registration. False information will result in account closure.

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KYC Verification

You must provide NID or passport to verify your identity. KYC completion is mandatory before withdrawal.

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Bonus Terms

All bonuses have wagering requirements that must be met before withdrawal. Bonus abuse is strictly prohibited.

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Prohibited Activities

Accounts found using fraud, bots, multiple accounts, or any other dishonest behavior will be closed and funds forfeited.

Join Zetbaz Today

Have you read the terms and conditions? Register now and get a 100% Welcome Bonus. Safe, transparent, and fair betting experience only at zetbaz.

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